When you can't move the needle and everything feels uphill,
that's when owners call me.
Bill Foss · 40+ years across businesses · Author of The Identity Advantage
I built businesses. One of them became a #1 market-leading brokerage, with agents producing nearly 4x the national average. From the outside it looked like the win. Inside I was running on pressure and old wiring I hadn't named yet.
I'd seen the same thing before that, in lumber, retail, apparel, ski operations, franchising and brokerage ownership. Different businesses every time. Same thing underneath.
Letting my challenges slide cost me more than money. That sent me years deep into behavior, neuroscience, NLP, hypnotherapy, IFS, ACT and the spiritual work, until I could finally name what I'd been watching for 40+ years. That's why I'm so good at what I do. I've been there.
The business mirrors the person running it. In owner-run businesses, that's often you. And your team, because your team is an extension of you. So I look at the whole business first, before anyone touches anything.
People who've already built something. They know their industry better than I ever will, and that was never what was in the way.
When someone tells me they've hit a wall, I look at the whole business with them and find the one thing it keeps running into. The wall changes. The reason it stays doesn't.
I use The TRACK Method™, my experience and research distilled into one way of reading a business.
Two of my agents went to the same Craig Proctor seminar. The material is powerful from a marketing perspective. My team and I had dug into it and got good results, because we implemented it.
The first one came back and said he couldn't implement it, because it's not who he is. He got no results, because it just didn't resonate with him.
The second came back excited, and she did implement it. She got some good results initially, but then it faded back. I noticed she wasn't doing the ads and the posts and the stuff that needed to be done, and I asked her what was going on. She said, "Well, it just takes so much work and I'm not sure it was really paying off."
Over time it became clear to me that most of what I learned in self-help and self-improvement and how-to stuff is not the root of what people need. Not what I needed, and not what the people I've coached needed. It's something deeper and different. I believe that the inner changes the outer.
"I just knew I was stuck somewhere, and I just could not find it... it was in the most awkward blind spot... Without us starting to kind of talk about this, I don't think I would have ever found it."
"So once I was able to kind of move that, now I see how, okay, the rest of it just opened up wide open."
"I feel like the weight of this nagging at me from behind is gone, and now there's just the excitement of the build."
Jim Bell
MSource Training & Consulting
The Identity Advantage
How the Performance Identity System™ Unlocks Real Results for High Achievers and Leaders. It hit #3 on Amazon New Releases, and it's the long version of everything on this page.
Most fixes get aimed at the business, not the person making the calls.
If you want me to look at your business, it starts with the Business Look. I look at both: the business, and how you're running it. One of them is in the way. In ninety minutes, we find out which.
Within 24 hours you'll have it in writing: the one thing in the way and what to do first.
It isn't a sales call. The session is the work. Some owners take what we find and run it themselves, and that's a fine outcome by me.
You're paying for the problem either way. In your time, your health, and what the business is worth the day you want out.
Book the Business Look